Track Order
Track your order
Each Aeniq shipment is preceded by a tracking note from our atelier. Three simple ways to locate your order.
By email
Search your inbox for "Aeniq" — your most recent shipping email contains the tracking number and a direct link to the carrier. The same address that placed the order will receive every status update.
By account
If you placed your order while signed in, the full order status is available at any time inside your account.
By concierge
Our atelier desk is available for any order-related question. Whether you need to update a delivery address, change a colourway, redirect a gift, or simply confirm a delivery date — write to us.
Shipping & delivery promises
- Within the UAE — Express delivery, 1–3 business days.
- GCC — 3–5 business days, DDP (no surprises at customs).
- International — 5–10 business days, DDP to all priority markets.
- Complimentary shipping on every order above AED 750.
- Every parcel insured. Every parcel discreet.